Social media is changing business

Founded in 2006, Radian6 was created with the idea that companies need to actively engage in Social Media Monitoring. Intelligence about online conversations is critical: companies need to know what’s being said about their brand, industry, and competitors online. So we built a listening platform designed to help companies do just that.

But listening is just the beginning. Businesses need to measure, analyze, and report on their social media efforts. They need to discover insights from their information. They need to engage. And they need the best tools to reach these targets. Radian6 provides the ability to do it all, and to incorporate all the areas that social media touches across the enterprise, including customer service, sales and lead generation, public relations, marketing, and more. Learn more about how we can help here.

Now that we’re a salesforce.com company, you can expect to see Radian6 integration across salesforce.com products. The combination will create a bridge between public conversations and Chatter – the company’s private and secure corporate social network – as well as enhance the Salesforce Sales and Service Cloud products with social intelligence that our customers can act on. Developers building on the Force.com platform also will be able to tap into the power of Radian6, putting the social web into everything they build.

Interested in learning more about social media monitoring? Get Started now with Radian6