Agency FAQ
How can Radian6 help our agency maximize profit?
Our platform allows agencies to increase client revenue two-fold: perform previous work more efficiently and add more value to existing deliverables. Create better results in less time with our easy-update reporting capabilities and Generate more profit from existing clients with add-on offerings that will solidify their business with your agency – arguably more important than scouring for new business.
What kind of support can Radian6 offer our agency?
Let us help you help your clients. Aside from free training and 24/5 support, your agency will also be assigned a dedicated account executive who can help you create strategies to succeed in social media. Our Professional Services team – can compliment your agency’s social media efforts by setting up a social listening station or creating customized reports that will help lighten your load.
Our agency has many clients. How can we effectively manage them all through Radian6?
The Radian6 Engagement Console streamlines social media listening, monitoring and engagement, making it a piece of cake to manage many customers at once. Create several stacks to simultaneously monitor multiple Twitter handles and your clients’ Facebook accounts all in one place.
How can Radian6 help our agency pitch to clients & sell the social vision?
Agencies are unique Radian6 customers – we understand you need time to research client brands and industries in order to effectively pitch to them. For that reason, we offer agencies free 7 day trial topic profiles. This allows agencies to tailor Radian6 demos to specific clients and get a better idea of how much volume the profile will pull in. We also offer social strategy advice, ebooks and case studies to help your agency sell the social vision to your clients.
Radian6 helps us monitor our clients’ online reputation – can we make it work for our agency too?
Absolutely. Aren’t you curious to know what people are saying about you online? Simply create a separate Topic Profile to monitor mentions of your agency, your competitors and keep your ear to the ground on what’s going on in your industry. What you discover might change the way you market your agency or service your clients.
Have more questions about our platform? Check out our comprehensive FAQ here.
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