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Twebinar Social Media Summer Series wraps up

By David Alston
Friday, August 22, 2008 | Add a Comment
Posted in: Events, Social Media Monitoring, Social Media News, Twebinar

Well, based on the comments after the final Twebinar on the subject of “Listening” it looks like everyone enjoyed it and would like to see more.  With over 1400 tweets before, during and after the event we hit a new record for the series.  We’ve already had a number of great posts summarizing the event [...]

Consumers are shouting into your brand’s “social phone”

By David Alston
Tuesday, August 19, 2008 | 19 Comments
Posted in: Social Media Monitoring, Social Media News, Technology

With the ease of use of Web 2.0 social media sites consumers are now publishers and broadcasters.  They have the ability to share their opinions, needs, complaints, and ideas in a way that is not only immediate but permanently recorded and easily spread.  Consumers are no longer whispering amongst themselves.  They are shouting from the [...]

Twebinar #3 – The Importance of Listening – Tuesday, Aug. 19, at 2pm EDT

By David Alston
Monday, August 18, 2008 | Add a Comment
Posted in: Events, Social Media Monitoring, Social Media News, Twebinar

The final Twebinar of the Social Media Summer Series with Chris Brogan is set to go Tuesday, August 19 at 2pm EDT. In step with the previous two Twebinars we’ve listened to feedback and are tweaking the format yet again.   In addition to the previously recorded interviews with 30+ of today’s social media experts we’ll [...]

Customers continually inspire new features at Radian6

By David Alston
Monday, August 18, 2008 | Add a Comment
Posted in: Features, Social Media Monitoring, Social Media News, Technology

When we publicly launched the Radian6 platform only 10 months ago it was after following an interactive process where our future customers told us exactly what they needed to monitor and analyze in social media.  This was our EAP or early adopter program and we grateful to those early pioneers for using our solution and [...]

Top 10 Reasons Brands should Listen to Social Media

By David Alston
Friday, August 1, 2008 | 15 Comments
Posted in: Marketing, Social Media Monitoring, Technology

(Republished from a guest post David Alston, Radian6′s VP Marketing, did on the TopRank Online Marketing Blog on May 8, 2008) Social media has simplified the art of the soapbox shout. Information is shared with the masses now using easy-to-use Web 2.0 tools and is recorded and cached for infinity. A shout out loud in [...]