By Amber Naslund
Tuesday, January 27, 2009 | 32 Comments
Tags: brand monitoring, Business, customer enagement, Listening, Social Media, Social Media Monitoring
Posted in: Social Media, Social Media Monitoring
Sometimes, making the case for social media starts with making the case for listening. If you haven’t seen David Alston’s Top 10 Reasons to listen, or the Next 10 reasons, have a look and I’ll hang out while you do. Back? Okay, good. So here’s an interesting perspective that a friend and I were discussing [...]
By Amber Naslund
Friday, January 23, 2009 | 10 Comments
Tags: Blog Council, blogging, BlogWell, Fortune 500, Home Depot, Molson, P&G, radian6, Sharpie, Social Media, social web
Posted in: Events, Social Media
I spent the day at BlogWell yesterday, where Radian6 was a table sponsor. What a cool and interesting way to hear - straight from the doers themselves – how the big brands are embracing social media. I got to hear half the presentations that took place in the upstairs room where I was: The Home [...]
By Amber Naslund
Thursday, January 22, 2009 | Add a Comment
Tags: BlogWell, Chicago, conferences, Social Media, Web 2.0
Posted in: Community, Events, Social Media
Today, I’ll be attending BlogWell in Chicago along with the fabulous and talented Rich McInnis. Radian6 is proud to be a sponsor of this event, which is put on by the folks at GasPedal. Why are we going? Because more so now than ever, the real, practical application of social media is critical. We need [...]
By Amber Naslund
Tuesday, January 20, 2009 | 24 Comments
Tags: Brand management, Business, community management, Customer Management, customerservice, Marketing, Social Media
Posted in: Community, Social Media
So then. The dust has settled a bit, and I’m getting cozy with my new role here as Radian6‘s Director of Community. It’s no small occasion, not just because it’s a new job to me, but because I think it’s indicative of something bigger and more important that I’m hoping to see in the business [...]
By David Alston
Monday, January 19, 2009 | 32 Comments
Posted in: Social Media Monitoring, Social Media News
We’re more than pleased today to announce that we have recently closed our series B financing round, completed in December, of just over $6.5M. This joins with our additional exciting news that Radian6 will also receive up to $2.9M from the Atlantic Innovation Fund which we will use to accelerate R&D in the social media [...]
By David Alston
Friday, January 16, 2009 | 16 Comments
Posted in: Marketing, Social Media News
Well, it’s Friday again, so why not announce another rockstar joining the Radian6 team. If you remember, it was just one week ago that we announced that Amber Naslund would be joining us as our Director of Community. This week we are thrilled to announce that social media marketer, Warren Sukernek, @warrenss, will be joining [...]
By David Alston
Thursday, January 15, 2009 | 32 Comments
Posted in: Marketing, Social Media Leader Series, Social Media Monitoring
If you’ve ever heard of @comcastcares on Twitter then you’ve heard of the guy behind it, Frank Eliason. Comcast has become one of the more well-known examples of a company using social media to listen and respond to customer service requests and inquiries. I’ve hung around with Frank on numerous occasions and I’ve generally seen [...]
By David Alston
Wednesday, January 14, 2009 | 12 Comments
Posted in: Marketing, Social Media Leader Series, Social Media News, Twebinar
Rohit is able to share wonderful stories on why companies need to be taking social media seriously. His book, Personality Not Included, is packed full of them. And he’s also a great speaker, having kicked off the conference using a very interactive and engaging style. A very social media friendly style. Here’s my interview with [...]
By David Alston
Tuesday, January 13, 2009 | 8 Comments
Posted in: Marketing, Social Media Leader Series, Social Media News
As many of you already know Chris knows a lot about the power of social media. He’s living proof, as the Chris Brogan brand was built on a solid foundation of online word of mouth. And not only is he infinitely knowledgeable but he’s also a hell of a nice guy. Here’s my interview [...]
By David Alston
Saturday, January 10, 2009 | 44 Comments
Posted in: Social Media Monitoring, Social Media News
(photo: Amber Naslund, @ambercadabra – photo by David Alston) To say we are excited about Amber joining us would be an understatement. Please read on. It was just before Christmas when we decided to post two new roles at Radian6, with one focused on community outreach. The interest in the role was tremendous (thanks to [...]
