Comments on: Social Media Leader Series – Frank Eliason http://www.radian6.com/blog/2009/01/social-media-leader-series-frank-eliason/ Listen, Measure, Engage... Sat, 13 Mar 2010 01:13:06 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: David Alston http://www.radian6.com/blog/2009/01/social-media-leader-series-frank-eliason/comment-page-1/#comment-75 David Alston Mon, 23 Feb 2009 22:24:44 +0000 http://www.radian6.com/blog/111/social-media-leader-series-frank-eliason/#comment-75 Thank you Rona. That might be just the push I needed to get the rest of the dozen interviews done and out there. Or at least a couple more (so I don\'t get too ahead of myself) :) Thank you Rona. That might be just the push I needed to get the rest of the dozen interviews done and out there. Or at least a couple more (so I don\’t get too ahead of myself) :)

]]> By: Rona Davis http://www.radian6.com/blog/2009/01/social-media-leader-series-frank-eliason/comment-page-1/#comment-74 Rona Davis Mon, 23 Feb 2009 21:58:00 +0000 http://www.radian6.com/blog/111/social-media-leader-series-frank-eliason/#comment-74 David, For what it is worth, I thoroughly enjoyed the small video clips for the answers!! I found it very personal which was quite complimentary considering the topic of this interview!! I liked that they were in small bite sizes of one answer per question, if I had to stop and take care of something I would just pick up at the next question rather than pausing a long video and not remember what I just watched. Above all, I LOVED the personal effect, especially with Frank as the subject since his whole mantra right now is the personal touch! Great job! David,

For what it is worth, I thoroughly enjoyed the small video clips for the answers!! I found it very personal which was quite complimentary considering the topic of this interview!! I liked that they were in small bite sizes of one answer per question, if I had to stop and take care of something I would just pick up at the next question rather than pausing a long video and not remember what I just watched. Above all, I LOVED the personal effect, especially with Frank as the subject since his whole mantra right now is the personal touch!

Great job!

]]> By: David Alston http://www.radian6.com/blog/2009/01/social-media-leader-series-frank-eliason/comment-page-1/#comment-73 David Alston Thu, 15 Jan 2009 23:18:31 +0000 http://www.radian6.com/blog/111/social-media-leader-series-frank-eliason/#comment-73 Thanks for your comments Indra. Darn, I missed meeting you at Blogworld then. Well, perhaps at this year's event then. Til then. Thanks for your comments Indra. Darn, I missed meeting you at Blogworld then. Well, perhaps at this year’s event then. Til then.

]]> By: Indra Gardiner http://www.radian6.com/blog/2009/01/social-media-leader-series-frank-eliason/comment-page-1/#comment-72 Indra Gardiner Thu, 15 Jan 2009 23:13:12 +0000 http://www.radian6.com/blog/111/social-media-leader-series-frank-eliason/#comment-72 Thanks for the post David. Appreciate the questions, particularly about smaller companies that may think it doesn't apply to them. We hear that objection a lot. We met Frank at blogworld and he is, just as you say, a nice guy to hang out with. Good to hear him talking about the importance of social media. Thanks for the post David. Appreciate the questions, particularly about smaller companies that may think it doesn’t apply to them. We hear that objection a lot.

We met Frank at blogworld and he is, just as you say, a nice guy to hang out with. Good to hear him talking about the importance of social media.

]]> By: David Alston http://www.radian6.com/blog/2009/01/social-media-leader-series-frank-eliason/comment-page-1/#comment-71 David Alston Thu, 15 Jan 2009 20:23:16 +0000 http://www.radian6.com/blog/111/social-media-leader-series-frank-eliason/#comment-71 I hear you Ruth. I've often thought of the same thing. I guess I was trying to bust it up into 1-1.5 minute segments so that people could just watch only the ones they were interested in instead of the whole interview - if they only had so much time. Funny eh, video is the hardest to produce and maybe the least consumed. I've even thought of doing 20 second interviews in the future to see how that goes. Or maybe I could have the guests dress in Victorian romance garb. Hmmm, I might be onto something.. :) I hear you Ruth. I’ve often thought of the same thing. I guess I was trying to bust it up into 1-1.5 minute segments so that people could just watch only the ones they were interested in instead of the whole interview – if they only had so much time. Funny eh, video is the hardest to produce and maybe the least consumed. I’ve even thought of doing 20 second interviews in the future to see how that goes. Or maybe I could have the guests dress in Victorian romance garb. Hmmm, I might be onto something.. :)

]]> By: Ruth Seeley http://www.radian6.com/blog/2009/01/social-media-leader-series-frank-eliason/comment-page-1/#comment-70 Ruth Seeley Thu, 15 Jan 2009 19:00:10 +0000 http://www.radian6.com/blog/111/social-media-leader-series-frank-eliason/#comment-70 I have no quibbles whatsoever with the quality of the video posted, David, that wasn't meant to be a shot. I had the same quibble with the famous JetBlue videos a couple of years ago - too long - and I don't have a short attention span, honest. Well - maybe I do for videos, just not for Victorian novels of 600 pages. :) But this quibble is one I have with the social media press release as well - I've been asked to comment on a few of them and have refrained because my question would have been, if you can't get a journalist to read a three-paragraph email, how on earth do you think you're going to get one to watch a 7-minute amateur video and listen to a 30-minute podcast - oh and now the inclusion of all this multimedia content means you haven't actually SAID anything in your release. This and Anthony Trollope are the sorts of things that keep me awake at night. ;) I have no quibbles whatsoever with the quality of the video posted, David, that wasn’t meant to be a shot. I had the same quibble with the famous JetBlue videos a couple of years ago – too long – and I don’t have a short attention span, honest. Well – maybe I do for videos, just not for Victorian novels of 600 pages. :)

But this quibble is one I have with the social media press release as well – I’ve been asked to comment on a few of them and have refrained because my question would have been, if you can’t get a journalist to read a three-paragraph email, how on earth do you think you’re going to get one to watch a 7-minute amateur video and listen to a 30-minute podcast – oh and now the inclusion of all this multimedia content means you haven’t actually SAID anything in your release.

This and Anthony Trollope are the sorts of things that keep me awake at night. ;)

]]> By: David Alston http://www.radian6.com/blog/2009/01/social-media-leader-series-frank-eliason/comment-page-1/#comment-69 David Alston Thu, 15 Jan 2009 18:37:27 +0000 http://www.radian6.com/blog/111/social-media-leader-series-frank-eliason/#comment-69 Thanks Ruth. I appreciate the feedback and the tact :) To be quite honest each one of these posts has taken me over 4-5 hours to put together in the format they are in now. That's significantly more than the about 1.5 hours I would spend on an all text post. Video is tremendously time consuming. Shooting it, editing/cutting it, uploading it, etc... It is way more work than I thought it would be, trust me. I would love to have the skills and the time to edit it down into an even tighter package but alas I'm not there yet. Not many folks get a chance to hear Frank speak so I was hoping this would be easier. But I hear you, video is not much of a media snack as text is - was talking about this yesterday. I will continue to strive to be better - please be patient with me :) Thanks again for your thoughts. Thanks Ruth. I appreciate the feedback and the tact :) To be quite honest each one of these posts has taken me over 4-5 hours to put together in the format they are in now. That’s significantly more than the about 1.5 hours I would spend on an all text post. Video is tremendously time consuming. Shooting it, editing/cutting it, uploading it, etc… It is way more work than I thought it would be, trust me. I would love to have the skills and the time to edit it down into an even tighter package but alas I’m not there yet. Not many folks get a chance to hear Frank speak so I was hoping this would be easier. But I hear you, video is not much of a media snack as text is – was talking about this yesterday. I will continue to strive to be better – please be patient with me :) Thanks again for your thoughts.

]]> By: Ruth Seeley http://www.radian6.com/blog/2009/01/social-media-leader-series-frank-eliason/comment-page-1/#comment-68 Ruth Seeley Thu, 15 Jan 2009 18:28:33 +0000 http://www.radian6.com/blog/111/social-media-leader-series-frank-eliason/#comment-68 I think Frank is a totally enlightened human being in terms of both his approach to customer service and to communications (a part of which is social media). I am, however (trying to be tactful here), wondering about the format of this interview. As a fast reader, I'm not willing to watch all these video clips to find out what Frank had to say. Why'd you choose this format, rather than writing a more traditional post and further editing all the video down into just sound bites/highlights, having it run about 1:30? I think Frank is a totally enlightened human being in terms of both his approach to customer service and to communications (a part of which is social media).

I am, however (trying to be tactful here), wondering about the format of this interview. As a fast reader, I’m not willing to watch all these video clips to find out what Frank had to say. Why’d you choose this format, rather than writing a more traditional post and further editing all the video down into just sound bites/highlights, having it run about 1:30?

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