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	<title>Comments on: The Social Contract eBook from The Social Customer</title>
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	<link>http://www.radian6.com/blog/2010/03/the-social-contract-ebook-from-the-social-customer/</link>
	<description>Social media monitoring tools, social media engagement software and social CRM and marketing from the industry leader in social analytics.</description>
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		<title>By: Teresa Basich</title>
		<link>http://www.radian6.com/blog/2010/03/the-social-contract-ebook-from-the-social-customer/#comment-3657</link>
		<dc:creator>Teresa Basich</dc:creator>
		<pubDate>Wed, 17 Mar 2010 16:08:52 +0000</pubDate>
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		<description>Of course, Mark! I loved reading through this ebook -- the format of storytelling you folks took really drives home the value and power of well-rounded customer service programs. Experience is that driving factor, you know? Show people how you and your company have taken strides to go social with your customer service and show HOW you and your customers have benefited, and people will get it.  
  
Great ebook, guys! And thank you so much for the Radian6 support. :) </description>
		<content:encoded><![CDATA[<p>Of course, Mark! I loved reading through this ebook &#8212; the format of storytelling you folks took really drives home the value and power of well-rounded customer service programs. Experience is that driving factor, you know? Show people how you and your company have taken strides to go social with your customer service and show HOW you and your customers have benefited, and people will get it.  </p>
<p>Great ebook, guys! And thank you so much for the Radian6 support. <img src='http://www.radian6.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Teresa Basich</title>
		<link>http://www.radian6.com/blog/2010/03/the-social-contract-ebook-from-the-social-customer/#comment-8829</link>
		<dc:creator>Teresa Basich</dc:creator>
		<pubDate>Wed, 17 Mar 2010 16:08:52 +0000</pubDate>
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		<description>Of course, Mark! I loved reading through this ebook -- the format of storytelling you folks took really drives home the value and power of well-rounded customer service programs. Experience is that driving factor, you know? Show people how you and your company have taken strides to go social with your customer service and show HOW you and your customers have benefited, and people will get it.

Great ebook, guys! And thank you so much for the Radian6 support. :)</description>
		<content:encoded><![CDATA[<p>Of course, Mark! I loved reading through this ebook &#8212; the format of storytelling you folks took really drives home the value and power of well-rounded customer service programs. Experience is that driving factor, you know? Show people how you and your company have taken strides to go social with your customer service and show HOW you and your customers have benefited, and people will get it.</p>
<p>Great ebook, guys! And thank you so much for the Radian6 support. <img src='http://www.radian6.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: uberVU - social comments</title>
		<link>http://www.radian6.com/blog/2010/03/the-social-contract-ebook-from-the-social-customer/#comment-3655</link>
		<dc:creator>uberVU - social comments</dc:creator>
		<pubDate>Sat, 13 Mar 2010 01:13:06 +0000</pubDate>
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		<description>&lt;strong&gt;Social comments and analytics for this post...&lt;/strong&gt;

This post was mentioned on Twitter by plgraham: Late Friday treat! @davidalston tackles the concept of the social phone in The Social Customer&#039;s new ebook: http://bit.ly/dkoLru...</description>
		<content:encoded><![CDATA[<p><strong>Social comments and analytics for this post&#8230;</strong></p>
<p>This post was mentioned on Twitter by plgraham: Late Friday treat! @davidalston tackles the concept of the social phone in The Social Customer&#8217;s new ebook: <a href="http://bit.ly/dkoLru.." rel="nofollow">http://bit.ly/dkoLru..</a>.</p>
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