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November 2010


Online Conversation and the Value of the (Not So?) Mundane

“Mundane” is such a strong word, isn’t it? We hold it in a bit of contempt at first thought, despite the fact that our day-to-day lives are really pretty mundane.... Read More

Further Social Media Insights with Percent Change

Being a math fan, I always enjoyed calculus for finding rates of change between intervals. In social media, rates of change in social metrics can be hugely valuable for identifying trends... Read More

Dear Radian6: Managing Your Mentions

Dear Radian6, How do I manage my large amount of topic profile results within the Engagement Console without having the budget for a large team to monitor it? Dear User,... Read More

Streamline Engagement: Keyword Group Support

One of the best ways to organize your data in your topic profiles is to fully utilize the keyword group functionality. Instead of adding 25 words into a simple search... Read More

Welcome to our newest community manager, Cory Hartlen!

The Radian6 Community team is delighted to welcome our newest member, Cory Hartlen, as community manager. Of course, some of you may already be familiar with Cory in his former... Read More

Digging Deeper: Enhanced Query Support

As any person whose used the Radian6 dashboard before knows, our solution works off of entering your own keywords. This allows you to create a custom search specific for your... Read More

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Radian6 Mobile Has Been Improved

Radian6 Mobile Has Been Updated

Improvements in Version 1.0.5 include:

  • Twitter mentions & hashtags are tappable from the workflow page
  • Keywords in the stack and workflow pages are highlighted
  • Tap a profile pic to see the social profile of the post author

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Get the most from your results with Radian6 Insights

Understand Social Like Never Before

Combine the coverage and depth of Radian6 with 3rd-party content for:

  • Demographics like age, gender, and location
  • Influence scores and topics
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Introducing the Salesforce Social Hub

Introducing the Salesforce Social Hub

Automate & Scale Social Media using the Salesforce Social Hub™ for:

  • Customer Service
  • Data Analysis
  • Community Management
  • Marketing & Product Development

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