Walking by downtown San Francisco’s Moscone Center revealed an awe-inspiring sight. The massive sea of eager faces blanketed the streets with the blue backdrop of the Dreamforce 2011 color scheme.... Read More
One great thing about having a strong community-driven company is being involved in efforts like the Salesforce Foundation Higher Ed Summit that took place yesterday as a pre-event for #DF11.... Read More
I’m only a fan of measurement sometimes. When it comes to things like gauging the effectiveness of a digital campaign, figuring out if the content on a website is actually... Read More
Markings on the kitchen wall as a child grows. Adding chocolate chips in a cookie recipe (and dumping in a few extra for good measure). Filling a test tube to... Read More
After the metrics have been defined, the report has been designed and the processes have been nailed down to an easy repeatable system, there is still something more that you... Read More
Think of analytics and you probably think about working with data that already exists to deal with past events. The social data that sales, marketing, customer service and insight teams... Read More
Social media metrics do not have to be complicated even if it is still a bit controversial. You are already doing many forms of measurement with your traditional media projects.... Read More
If you haven’t already visited the iTunes or App store to download the Radian6 Mobile Application, now is your chance! Today, we share an overview of the new app and... Read More
Nichole Kelly is known as a powerhouse on stage, leaving influential and actionable social media metrics strategies on the floor of every conference she graces. She is Master of Strategery... Read More
The foundational element of successful digital programs is listening. For the last several years, this blog and others have espoused the value of listening. It’s a proactive engagement mechanism to... Read More