We love being able to improve our platform based on customer feedback, so today we’d like to share even more updates to our Engagement Console.

Improving your Posting

Post to Multiple Channels Enhancements
To help to make sure it’s super simple for users to use the Post to Multiple Channels feature to improve efficiency of engagement, we’ve added Post to Multiple Channels launch buttons to the top tool bar. You’ll also notice that these buttons are also within the post and comment windows of all stacks.

Geo and language targeting for Facebook posts
Trying to better manage your Facebook fan page posts? We’ve added a layer to give you the ability to publish posts to your Facebook fan page choosing geo-location and language. This enables you to target a specific audience during engagement.

Making the most out of Stacks!

More than 20 items within a Stack
Not everyone wants to see just 20 items in their stacks, so we’ve added the ability to specify the number of posts visible within a stack (up to 50 items) to improve your efficiency of engagement. Pick the number of posts that fits your engagement flow!

Source and Post Tag Filter autocompletion behind a stack
Wanting to filter by source & post tags but can’t remember exactly how you’ve used them previously? We heard the need so we’ve added the ability for Source and Post tags to autocomplete as you type them within the filter field on the setup side of a stack. No more having to remember the exact tags you have used!

Extension Enchancements!

Trending Topics Extension Enhancements
Ever take a look at the Trending Topics Extension and want to be able to drill down in to the trends? Well now the Trending Topics Extension is enhanced to support clickable hyperlinks within the title of the trend, launching the link in your default web browser.

Email Post Extension Enhancements
A default subject has been added to emails generated through the “email selected posts” extension, “Posts from Radian6”, improving efficiency of engagement and reporting.

Extension – Summary Stack
Have you seen and loved our new Summary Dashboard? Then this new extension is for you! Using this extension will create a stack providing high level KPI’s about a company’s brand.

What other ways can we improve the engagement console to fit your needs? Let us know today!