One of the challenges of working in such a fast-moving industry as social media monitoring is growing quickly enough to keep up. But as they say, that’s a good problem to have. I’m happy to welcome two new members to the Radian6 Community Team, Bart Byl and Shannon Johnson.

Bart is a content strategist who comes to us from Vancouver agency Domain7, where he consulted with retail, education, finance and B2B clients to plan online content that supported their business goals and met the needs of their community.

Bart has already jumped in feet first to help make Radian6’s online resources even more useful for our community, and will be producing eBooks, blogs, webinars, case studies and other content to empower you to engage your own communities.

Bart lives outside of Vancouver, BC with his wife and two young children, and will soon be relocating to Fredericton. You can find him on Twitter at @bartrand.

Shannon Johnson comes to Radian6 from Sitewire, a full service digital agency based in Tempe, AZ, where she served as the lead social media strategist and analyst. Along with devising scalable social media programs for clients in the healthcare, retail and non-profit industries, she kept the agency and its clients abreast of the latest industry news; re-imagined agency social media service offerings (including social media monitoring and reporting); and kept her feet wet in social media measurement, community management, editorial planning and content calendar creation.

As a seasoned Radian6 user, Shannon understands the technology and processes around monitoring, escalation and response, but also has a bird’s eye view of what it really takes to create community around a brand. She’ll be working with the Community Team to create educational content related to the social media space, as well as engaging with our communities online. She’ll be one of the faces behind @Radian6, and you can also find her on Twitter at @shannopop.

Not only do Bart and Shannon have the skills and experience to join the Community Team, but they also survived a grueling Google+ Hangout interview, with the entire Community Team lobbing half-baked witticisms and cryptic comments at them. If that didn’t scare them away, I know they’ll be just fine.

David B. Thomas is Director of Community and Social Strategy at Radian6. He’s also a dad, a home cook, a music nerd and tech geek, and co-author of The Executive’s Guide to Enterprise Social Media Strategy: How Social Networks Are Radically Transforming Your Business. Follow him on Twitter at @davidbthomas.

Tags: bart byl, Community, shannon johnson