4 Social Media Lessons from Obama’s Google+ Hangout

Engagement / January 31, 2012 / 36 Comments

Regardless of where you stand politically, last night’s Google+ Hangout with President Barack Obama highlights some important aspects of social media engagement. The Google+ hangout was diverse with two wives,... Read More

A Packing List for Your Social Media Strategy

Strategy / January 31, 2012 / 0 Comments

We’ve all been there. Unpacked a suitcase at the resort and realized we forgot something important. When you travel, the experience is better when you’re well prepared. The same can... Read More

Transform your Small Business with Social Media: A Checklist

Engagement, Strategy / January 31, 2012 / 30 Comments

As a small or medium business (SMB), your to-do list is likely overflowing with #1 priorities. When it comes to social media, it’s no different. You likely want to make... Read More

7 Tips for Slipstreaming Behind Your Industry’s Next Social Media Event

Engagement, News & Events / January 30, 2012 / 6 Comments

Industry events are a perfect opportunity to engage in conversation, build relationships, and get new eyeballs on your content. Why? Because they do half your work for you: getting people to... Read More

What Are Your Social Media Analytic Guidelines?

Measurement / January 30, 2012 / 24 Comments

We’ve talked a lot about “enterprise social media,” or embracing social across the enterprise and integrating it into every department where possible. When it comes to thinking about embracing social... Read More

Community Management: An Integral Part of Radian6′s Social Media Strategy

Engagement, Strategy / January 27, 2012 / 6 Comments

This week was a big community management discussion thanks to the third annual Community Manager Appreciation Day on January 23. But we celebrate community management every day given its impact... Read More

25 Ways Social Media is Like a Good Book

Engagement / January 27, 2012 / 65 Comments

In the same way a novel or memoir draws a reader in, there are certain qualities about social media that make it memorable and engaging. This inspired me to come... Read More

Social Media in the United States 2012 State of the Union

Trending Topics / January 26, 2012 / 66 Comments

The State of the Union address Tuesday evening brought a large amount of social media conversations to Twitter and many other social channels. We’ve looked at this data over the... Read More

TD Shows how the Financial Services Industry Can Offer Great Social Customer Service

Engagement / January 26, 2012 / 12 Comments

TD offers a wide range of financial products and services to approximately 20.5 million customers worldwide. With such a large global presence and strong commitment to customer service, TD has... Read More

13 Things You MUST Know About Social Media

Strategy / January 26, 2012 / 246 Comments

Using social media takes some good common sense. It does not have to be convoluted or complicated. Since your social media presence can make or break your business, here’s 13... Read More

January 2012

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