Finding Brand Enthusiasts begins with listening
Today Doe Anderson announced that they will be using Radian6’s social media monitoring solution to help discover and create brand enthusiasts for their clients. Their process starts with research or listening and moves to the development of effective plans to convert ordinary customers into brand enthusiasts.
Doe Anderson’s Social Media Explorer, Jason Falls, states “By using the Radian6 social media monitoring solution, Doe Anderson can hone in on what customers are saying about the brands we work with. This detailed knowledge, the ability to see trends and the ease of discovering who the influencers are online makes our job of finding and engaging with brand enthusiasts in social media so much easier.”
February 20th, 2008
Posted in Influence, Jason Falls, Marketing, social media monitoring | | 0 Comments
Distributed Influence Discussion
There is a very productive conversation underway (with lots of debate) about the measurement of distributed influence in Social Media. Jim Tobin of Ignite Social Media added to the discussion this week. My comment on his post is quoted below. If you are interested, the discussion was started by Jonny Bentwood who introduced a concept called the Social Media Index. It widened the concept of influence beyond that of “only” blogs and its corresponding traditional measure of influence: links. He then published a whitepaper on distributed influence which Jim was responding to. If you like this discussion, you might also want to check out other thoughtful contributions on the subject from Kami Huyse, Jason Falls, Chris Newton, Clive Thompson.
February 2nd, 2008
Posted in Influence, social media monitoring | | 2 Comments
What was the question again?
You don’t have to spend much time in the realm of social media measurement and metrics, before you hear the term ‘Influence’ bandied about. Various methods have been devised to measure the artifacts of influence, each with their unique formulas, and each useful in their own way. Typically these influencers are presented to you as some form of leader-board or Top100 list.
October 15th, 2007
Posted in Influence, Marketing | | 0 Comments
