New Features in Radian6: Quickstart, Widget Gallery and Influencer Enhancements
Tuesday, February 23, 2010 | 2 Comments
Tags: Listening, radian6 features, Social Media, social media analysis, social media measurment, Social Media Monitoring
Posted in: Announcements, Features, Platform, Social Media Monitoring
As always, we’re grateful for the feedback we get from our customers and community. Why? Because they form the foundation for the updates, enhancements, and feature additions we make to the Radian6 platform.
Many of our users love the power and flexibility of the Radian6 dashboard, and how much you can customize. But we also realize [...]
Radian6’s Social Media Monitoring Platform Now Tracks Google Buzz
Tuesday, February 16, 2010 | 24 Comments
Tags: Google Buzz, Radian6 platform
Posted in: Announcements, Platform, Social Media News
Less than a week ago Google launched Google Buzz. We have been tracking its adoption this past week, and we believe it has already become an important platform for brands to use to listen and engage with their constituency.
Just two days after the launch, Google reported on their blog that there were over nine million [...]
Sentiment Analysis Details, and More Radian6 in 2010
Tuesday, December 22, 2009 | 11 Comments
Tags: automated sentiment, automated sentiment analysis, radian6, radian6 features, Sentiment analysis, Social Media, Social Media Monitoring
Posted in: Features, Platform, Social Media, Social Media Monitoring
Many of you read Chris Newton’s post last week introducing Radian6’s take on automated sentiment, and we promised some more details on how it works inside the Radian6 system.
So without further ado, give a click and download this handy PDF that walks you through some of the basics of setting up and analyzing automated sentiment [...]
On Automated Sentiment Analysis
Thursday, December 10, 2009 | 45 Comments
Tags: automated sentiment, automated sentiment analysis, radian6, Sentiment analysis, Social Media, Social Media Monitoring, social web, Technology
Posted in: Community, Features, Listening, Platform, Social Media, Social Media Monitoring
One of the most talked about capabilities of social media monitoring platforms is sentiment analysis, more specifically the automation of same. It’s a technology that’s important and can be valuable to companies’ social media analysis, but it’s critical to understand how it works, when it’s useful, and what its limitations are.
At Radian6, we’ll be publicly [...]
Radian6 Training Resources Update: Google Sidewiki
Friday, December 4, 2009 | Add a Comment
Tags: Platform, radian6 features, Radian6 new features, sidewiki
Posted in: Features, Platform
Sidewiki has been a hot issue since Google announced its release in late September. Why is it so hot? Google Sidewiki is a browser sidebar that enables you to contribute and read helpful information alongside any web page. Sidewiki provides an easy way for users to share their insights about any page on [...]
Fresh Features in Radian6
Monday, November 16, 2009 | 6 Comments
Tags: Dashboard Sharing, Google Sidewiki Monitoring Support, radian6 features, Radian6 platform
Posted in: Features, Platform, Social Media Monitoring
We’re pleased to announce a Radian6 update we rolled out over the weekend, and wanted to communicate the new features that you now have available in your Radian6 account. In recent weeks we’ve been focused on adding coverage, streamlining workflows, enabling enterprise operating environments, and reaching out to an increasingly global [...]
The very cool week that was
Friday, September 18, 2009 | 1 Comment
Posted in: Community, Listening, Platform, Social Media, Social Media Monitoring, Social Media News, Technology
MTV VMAs on Sunday
First off was the amazing MTV Video Music Awards held on Sunday night. We had a chance to work with some great folks at MTV, Twitter and Stamen on a twitter visualization application that was used during the pre and post-show roundups. MTV was kind enough to share the [...]
A Few New Features in Radian6
Tuesday, September 1, 2009 | 3 Comments
Posted in: Features, Platform, Social Media, Social Media Monitoring
Here we go again!
We’re excited to roll out some new features and enhancements to the Radian6 platform, based on your feedback.
We’ve improved widget usability by parking a variety of widget operations into a single Actions button (look for the little cog icon) at the bottom right corner of each widget. With the Cog button, you [...]
Sentiment Tagging: Some Guidelines
Sunday, July 26, 2009 | 9 Comments
Tags: radian6, sentiment, Social Media, social media measurement, Social Media Monitoring
Posted in: Platform, Social Media, Social Media Monitoring
Sentiment is a tricky beast.
We all crave the technology that can automatically tell us whether a post we read and track is positive/negative/neutral (and the holy grail would be something that could make next step recommendations). Truth is, we’re not there yet. Technology isn’t perfectly up to the challenge so far, and the complexities and [...]
Radian6 Announces Social CRM and Web Analytics Integration
Wednesday, June 24, 2009 | 1 Comment
Tags: Customer relationship management, radian6, Salesforce.com, social CRM, Social Media, Webtrends
Posted in: Features, Integration & Partners, Listening, Platform
New features empower companies to extend customer relationships into the social web and more clearly determine social media ROI.
Fredericton, NB (June 24, 2009) – The social web is touching more and more business processes inside the enterprise. Marketing, customer support, sales, and community professionals increasingly need to understand how the conversations happening in social media [...]
