Radian6 to Launch Engagement Console Desktop Application in April
Wednesday, March 10, 2010 | 7 Comments
Tags: Engagement Console, radian6, radian6 new product
Posted in: Announcements, Listening, Social Media, Social Media Monitoring, Technology
One of the biggest hurdles to jump in integrating social media into a business is figuring out the most cost-effective and functional way to scale its use. As your organization grows and continues to weave social media into its processes, it will be critical to establish a workflow that extends across departments while still allowing [...]
New Features in Radian6: Quickstart, Widget Gallery and Influencer Enhancements
Tuesday, February 23, 2010 | 2 Comments
Tags: Listening, radian6 features, Social Media, social media analysis, social media measurment, Social Media Monitoring
Posted in: Announcements, Features, Platform, Social Media Monitoring
As always, we’re grateful for the feedback we get from our customers and community. Why? Because they form the foundation for the updates, enhancements, and feature additions we make to the Radian6 platform.
Many of our users love the power and flexibility of the Radian6 dashboard, and how much you can customize. But we also realize [...]
5 Steps to a Better Social Media Monitoring Plan
Wednesday, January 13, 2010 | 29 Comments
Tags: conversational listening, engage online, Listening, Social Media, social media engagement, Social Media Monitoring, social media monitoring workflow, social media strategy, social media tracking, two way listening
Posted in: Listening, Social Media, Social Media Monitoring
We don’t need to tell you that you need to be listening in social media, right? But perhaps you need a bit of help building out a listening program that’s sustainable, actionable, and actually helps you meet your business needs. Here’s a set of steps to take and questions to answer to round out your [...]
Is 2010 Your Year for Social Media?
Monday, January 4, 2010 | 1 Comment
Tags: 2010, engagement, learning, Marketing, radian6, Social Media, Social Media jobs, Twebinar, Web Events, Webinar
Posted in: Community, Listening, Marketing, Social Media Monitoring
Want to start the year off right? Get up to speed and exceed? Over the past few days of devouring blogs, it’s inspiring to discover the one themeword or three words people are choosing as guideposts to drive their priorities throughout 2010.
Examples include: Achieve, Courage, Attuned, Connect, Stretch, Adventure, Transition, Kings, Reward. You’ve got the [...]
Sentiment Analysis Details, and More Radian6 in 2010
Tuesday, December 22, 2009 | 11 Comments
Tags: automated sentiment, automated sentiment analysis, radian6, radian6 features, Sentiment analysis, Social Media, Social Media Monitoring
Posted in: Features, Platform, Social Media, Social Media Monitoring
Many of you read Chris Newton’s post last week introducing Radian6’s take on automated sentiment, and we promised some more details on how it works inside the Radian6 system.
So without further ado, give a click and download this handy PDF that walks you through some of the basics of setting up and analyzing automated sentiment [...]
On Automated Sentiment Analysis
Thursday, December 10, 2009 | 46 Comments
Tags: automated sentiment, automated sentiment analysis, radian6, Sentiment analysis, Social Media, Social Media Monitoring, social web, Technology
Posted in: Community, Features, Listening, Platform, Social Media, Social Media Monitoring
One of the most talked about capabilities of social media monitoring platforms is sentiment analysis, more specifically the automation of same. It’s a technology that’s important and can be valuable to companies’ social media analysis, but it’s critical to understand how it works, when it’s useful, and what its limitations are.
At Radian6, we’ll be publicly [...]
Do You Talk Back To Your TV? Well Now, It Can Hear You!
Tuesday, December 8, 2009 | 5 Comments
Tags: Alexa Chung, Community, conversational listening, customer engagement, MTV, power of social media, radian6, social media tracking, twitter, twitter tracker, visualization
Posted in: Community, Listening, Social Media, Social Media Monitoring, Technology
& MTV is listening….
MTV is changing TV – yet again. It’s listening and engaging with its audience – which at first glance, just sounds smart, not new. But when you consider the audience is engaging from Twitterville, it starts to sound really interesting.
TV and Twitter Talking Together?
What do Tiger Woods, Adam Lambert and Twilight’s [...]
Activating Your Social Media Superhero
Wednesday, November 18, 2009 | 26 Comments
Tags: conversational listening, engage online, social media community, Social Media Monitoring, social media skills
Posted in: Community, Listening, Social Media Monitoring
You know that when it comes to embracing social media within organizations we often see the person leading the charge literally tackling the challenge with the skills of a social media superhero. And like most superheros they don’t think anything of the special powers they have activated in themselves and those around them. [...]
Fresh Features in Radian6
Monday, November 16, 2009 | 6 Comments
Tags: Dashboard Sharing, Google Sidewiki Monitoring Support, radian6 features, Radian6 platform
Posted in: Features, Platform, Social Media Monitoring
We’re pleased to announce a Radian6 update we rolled out over the weekend, and wanted to communicate the new features that you now have available in your Radian6 account. In recent weeks we’ve been focused on adding coverage, streamlining workflows, enabling enterprise operating environments, and reaching out to an increasingly global [...]
From the Customer 1st Conference – Vida Killian from Dell
Wednesday, November 4, 2009 | 3 Comments
Tags: crowdsource ideas, Dell
Posted in: Clients & Customers, Community, Listening, Social Media Monitoring, conferences
Technology can be fun. So when I wanted to try out my newest video toy yesterday at the Customer 1st Conference in Phoenix, Vida Killian from Dell volunteered to be the first to be interviewed on it.
The Customer 1st show kicked off with a full day track on social media and how it relates [...]
