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Social Media


Social Media’s Impact on Internal Communications Management

Last Thursday Radian6 had the pleasure of hosting Shel Holtz, principal of Holtz Communication + Technology, for our weekly webinar. The topic of Shel’s presentation was the impact social media... Read More

Gauge the Health of Your Brand with Social Media Monitoring

We just published The Guide to Social Media Monitoring. Last week we shared the introduction to the free ebook; here’s the first chapter. Why? The first thing every company wants to... Read More

Filtering the Amazon River: Why Social Media Monitoring Matters

We just published The Guide to Social Media Monitoring. Here’s the introduction to the free ebook. In the rainy season, the Amazon River widens to 48 km (30 mi) and... Read More

5 Simple Tips For Creating Content That Keeps Them Coming Back

Wondering how to come up with content ideas to keep your website fresh, informative, and engaging? Focus on your customers and community, of course! Here are 5 simple tips to... Read More

Advocating an Idea within the Social Media Commotion

If you are looking for fresh insights on how to conceive the nature of the beast when it comes to social media, you could do worse than the Re:Publica Conference... Read More

Advocating an Idea within the Social Media Commotion

If you are looking for fresh insights on how to conceive the nature of the beast when it comes to social media, you could do worse than the Re:Publica Conference... Read More

9 Event Marketing Lessons From Coachella’s Social Media Strategy

I’m the kind of marketing weirdo that goes to Phoenix Suns games and spends more time analyzing the antics of the energetic t-shirt launchers and the grocery store logos dancing... Read More

How Viacom Media Networks Integrates Social with TV

Using social listening, Viacom Media Networks Entertainment Group (which includes channels Comedy Central, TV Land, Spike and Gametrailers) has been given a new window into customer conversations – allowing them... Read More

3 Examples of Crowdsourcing Social Media Campaigns

My colleague Bart published a great blog on Monday titled 4 Ways Crowdsourcing Will Strengthen Your Social Media Community. To quote from his post, “crowdsourcing is deliberate, active listening”. Brands... Read More

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Radian6 Mobile Has Been Improved

Radian6 Mobile Has Been Updated

Improvements in Version 1.0.5 include:

  • Twitter mentions & hashtags are tappable from the workflow page
  • Keywords in the stack and workflow pages are highlighted
  • Tap a profile pic to see the social profile of the post author

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Get the most from your results with Radian6 Insights

Understand Social Like Never Before

Combine the coverage and depth of Radian6 with 3rd-party content for:

  • Demographics like age, gender, and location
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Introducing the Salesforce Social Hub

Introducing the Salesforce Social Hub

Automate & Scale Social Media using the Salesforce Social Hub™ for:

  • Customer Service
  • Data Analysis
  • Community Management
  • Marketing & Product Development

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