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May's Radian6 eBook Available in eReader Format

By Teresa Basich
Friday, May 14, 2010 | 4 Comments
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Posted in: Uncategorized

We’re continually listening for feedback from our community, and we work hard to make sure the requests and suggestions you send us are thoroughly considered and worked into our game plan when possible. Some of those requests take a bit more time to fulfill, but there are a few we can put into action fairly [...]

Your Turn

By Teresa Basich
Monday, May 3, 2010 | 1 Comment
Posted in: Uncategorized

Being steeped in the social media monitoring space, we’re huge advocates of listening to what people are saying about you online — whether they’re directing comments at you or just thinking “outloud” — and acting on what you’ve heard to positively impact your business and its community. Sometimes, though, taking a more openly proactive approach [...]

Webinar Recap: Web Analytics AND Social Media Analytics with Jim Sterne

By Teresa Basich
Thursday, April 29, 2010 | 6 Comments
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Posted in: Uncategorized, Webinar

We’re thrilled that Jim Sterne could join us today to share some of his expertise and knowledge about Web analytics, social media analytics, and how the two intersect. In his presentation, Jim focused on detailing how the two types of metrics don’t compete with one another but tie together to ultimately impact the value a [...]

Radian6 Community Series: Roles & Players

By Amber Naslund
Wednesday, April 21, 2010 | 17 Comments
Posted in: Community, Listening, Social Media, Uncategorized

For the second post in our series on community modeling, we’re going to look at how the team at Radian6 is structured, in hopes that it gives you an idea or three about how you might integrate these roles and responsibilities in your organization. The Front Lines – 1 We currently have a full-time role [...]

The Shifts in Culture Needed to Go Social

By Lauren Vargas
Thursday, April 8, 2010 | 4 Comments
Posted in: Uncategorized

“Social Media is not only changing how we communicate, we are also changing the culture of business from the outside in and from the bottom up.” – Brian Solis, Q&A: Culture Shock, How Social Media is Changing the Culture of Business Socializing the enterprise internally and externally is certainly a challenging task to take on, [...]

Learnings from #twittersecret

By David Alston
Friday, December 19, 2008 | 8 Comments
Posted in: Uncategorized

So it’s been a week and time to reflect on what we learned from unleashing the #twittersecret upon the masses last Friday. In no particular order: People like to keep a secret a secret – yes, we were very surprised to see how long the secret stayed a secret. For about 1.5 hours no one [...]

Meet Jason Falls at Atlantic Canada’s first Social Media Meetup

By David Alston
Friday, January 4, 2008 | 4 Comments
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Jason Falls is in our neck of the woods next week so we thought, why not have him speak at our region’s first Social Media Meetup. With the kind help of Lisa Rousseau of MeshEast the idea took shape and the meetup was born. If you happen to be in the area we’d love to [...]

And the landscape changes again…

By Chris Newton
Friday, November 2, 2007 | 7 Comments
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Posted in: Uncategorized

Yesterday Google announced OpenSocial, and the social media landscape changed dramatically. OpenSocial is a set of common interfaces for developers to build applications that work across (almost!) all the major social networks, like MySpace, Friendster, Hi5, and so on. Noticeably absent from the launch day announcement is Facebook, which until yesterday had the monopoly in [...]