Tuesday, August 31, 2010 | 3 Comments
Tags: Listening, observation, Social Media Monitoring
Posted in: Engagement, Listening
Do you know my name? Do you know I moved across the apartment complex two months ago? Do you know I inquired about brand X five times before I purchased? Do you know I purchased because I received a recommendation from another one of your customers? Do you know that I purchased brand X for [...]
Thursday, August 19, 2010 | 3 Comments
Tags: engagement, gavin heaton, levi's, Listening, storytelling
Posted in: Engagement, Listening, content marketing
Everyone loves a good story. We voraciously consume the popular novel of the week, share unique videos that tell a good story, retell stories others have told to us in social settings, and write blog posts sharing stories of our own. Storytelling has been around for centuries, and it’s powerful. Advertisements always try to tell a [...]
Tuesday, February 23, 2010 | 2 Comments
Tags: Listening, radian6 features, Social Media, social media analysis, social media measurment, Social Media Monitoring
Posted in: Announcements, Features, Platform, Social Media Monitoring
As always, we’re grateful for the feedback we get from our customers and community. Why? Because they form the foundation for the updates, enhancements, and feature additions we make to the Radian6 platform. Many of our users love the power and flexibility of the Radian6 dashboard, and how much you can customize. But we also [...]
Friday, January 22, 2010 | 4 Comments
Tags: engagement, Listening, Social Media, social phone
Posted in: Social Media, Web Events, Webinar
Please join David Alston, VP Marketing & Community at Radian6, as he talks about how to engage in social media. He’ll tell you what to listen for, what to say when you engage, and how to measure your efforts. Date: January 28th, 2010 Time: 2 pm EST Register Now! Social media is not media; it’s [...]
Wednesday, January 13, 2010 | 132 Comments
Tags: conversational listening, engage online, Listening, Social Media, social media engagement, Social Media Monitoring, social media monitoring workflow, social media strategy, social media tracking, two way listening
Posted in: Listening, Social Media, Social Media Monitoring
We don’t need to tell you that you need to be listening in social media, right? But perhaps you need a bit of help building out a listening program that’s sustainable, actionable, and actually helps you meet your business needs. Here’s a set of steps to take and questions to answer to round out your [...]
Thursday, January 7, 2010 | Add a Comment
Tags: Community, Customer service, engagement, Listening, Microsoft, radian6, Social Media, Twebinar, Webinar, xbox
Posted in: Twebinar, Web Events, Webinar
Did you hear about Microsoft’s Xbox Elite Tweet Fleet? You can today. Join Radian6 Community Director Amber Naslund with Marketing & Community VP David Alston in a Twebinar Today at 2 P.M. EST to meet the people behind the Xbox Elite Tweet Fleet team. Tune in to Today’s Twebinar at: http://twebinars.radian6.com/ or http://www.blogtalkradio.com/theengagedbrand The Elite [...]
Monday, November 30, 2009 | Add a Comment
Tags: conversational listening, engage online, Listening, social brand, social media engagement, social media goals
Posted in: Listening, Social Media
This past month, we have discussed how to get started in social media because the conversations about your organization, brand, industry, and competitors is happening with or without you. It all comes down to the choice of participation. But when you choose to engage, how are you enabling the conversation? How are your conversations being perceived? [...]
Tuesday, November 24, 2009 | 40 Comments
Tags: engagement, Listening, Molson Coors, radian6, Twebinar
Posted in: Community, Social Media, Twebinar, Web Events
Sometimes one of the best ways to Make a Case for Social Media is to see what others have done and to learn from their experience. Please join us at our Twebinar on Thursday, December 17th at 2pm EST as we talk with folks from Molson Coors where social media has been part of the [...]
Thursday, November 12, 2009 | 8 Comments
Tags: Dix&Eaton, engagement, Listening, Online Communities, Podcast, radian6, Social Media, Social Media Monitoring, Twebinar
Posted in: Podcasts, Twebinar
Thanks to everyone for the great turnout at our Engaged Brand Twebinar today with Chuck Hemann from Dix & Eaton. The audience participation was so awesome; we had plenty of great, thought-provoking questions for our speed round. Chuck shared so much fantastic information it was hard to keep up. He started with his brilliantly simple [...]
Tuesday, November 10, 2009 | 1 Comment
Tags: engagement, Listening, Twebinar
Posted in: Community, Social Media, Twebinar, Web Events
Sometimes Getting Started in Social Media is as easy as following your instincts. That’s what Chuck Hemann did when he first started exploring Social Media about 2 years ago. Please join us at our Twebinar this Thursday, November 12th at 2:00PM (EST) as we talk with Chuck and ask him how he applied his personal experiences [...]
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