By Katie Morse
Wednesday, March 24, 2010 | 7 Comments
Tags: Community, Customer service, lead generation, Online Communities, social media measurement, social media metrics
Posted in: Community, Measurement and Metrics
Man, what a topic! Measuring the impact of your community on your business can sometimes be a tricky beast to tame. Each community is different, and each business may have a different purpose for measuring their community. Before you can truly begin to measure the impact of your community, a few items need to be [...]
By Katie Morse
Tuesday, February 9, 2010 | 27 Comments
Tags: Community, conversation, Facebook, Online Communities, Social Media, twitter
Posted in: Community, Social Media
Community – a social, religious, occupational, or other group sharing common characteristics or interests and perceived or perceiving itself as distinct in some respect from the larger society within which it exists (usually prec. by the): the business community; the community of scholars. There are a lot of opinions floating around about how to define [...]
By Amber Naslund
Friday, January 29, 2010 | 41 Comments
Tags: community management, new hires, Online Communities, radian6, Social Media
Posted in: Announcements, Community, Social Media
We’ve got some more exciting news as the Radian6 community team continues to grow. This time, we’re more than delighted to welcome Katie Morse as Radian6′s newest community manager. If you’ve interacted with Katie at all – you can find her on Twitter at @misskatiemo – you know she’s nothing short of fiercely energetic and [...]
By Gwen McIntyre
Thursday, November 12, 2009 | 8 Comments
Tags: Dix&Eaton, engagement, Listening, Online Communities, Podcast, radian6, Social Media, Social Media Monitoring, Twebinar
Posted in: Podcasts, Twebinar
Thanks to everyone for the great turnout at our Engaged Brand Twebinar today with Chuck Hemann from Dix & Eaton. The audience participation was so awesome; we had plenty of great, thought-provoking questions for our speed round. Chuck shared so much fantastic information it was hard to keep up. He started with his brilliantly simple [...]
By RachelHappe
Friday, October 30, 2009 | 12 Comments
Tags: engage online, Niche communities, Online Communities, social media listening
Posted in: Guest Blogger, Listening
Most of us have heard some version of “Social Media/Twitter is like a Cocktail Party” and while this is hardly a new meme, a party is not a party is not a party and social media is not community – even though it may share many of the same characteristics. To me it is like [...]
By Amber Naslund
Thursday, July 23, 2009 | 8 Comments
Tags: engagement, National Geographic, Online Communities, Podcast, radian6, Social Media
Posted in: Podcasts, Social Media, Twebinar
If you missed yesterday’s Twebinar with Brad Dancer from the National Geographic Channel, you’ll want to download the podcast to listen to later. Brad shared some great insights with us about how the NatGeo Channel is embracing the consumer-generated media revolution,why social media and their community are important to them, and his take on the [...]
By Amber Naslund
Thursday, May 7, 2009 | 6 Comments
Tags: Crocs, engagement, Online Communities, Podcast, radian6, Social Media, Social Media Monitoring
Posted in: Community, Podcasts
For businesses outside the tech space, social media can sometimes be a tough sell. It’s one part evangelism, two parts patience, and a good dose of determination and creativity. This week’s Engaged Brand Podcast features George Smith, social media specialist for Crocs – those crazy and fun shoes that have legions of raving fans (and [...]
