The Engaged Brand Podcast: Comcast’s Frank Eliason
Thursday, April 23, 2009 | 3 Comments
Tags: comcast, customer engagement, customer experience, Listening, Social Media Monitoring, socialmedia, theengagedbrand
Posted in: Listening, Podcasts, Social Media, Social Media Monitoring
We’re excited that we’re finally launching a project we’ve had in the works for a while: a podcast! The Engaged Brand is focused on sharing stories, case studies, and best practices from brands who are embracing the potential of social media to connect with and engage their customers online.
We’re just getting ramped up so you’ll [...]
360 degree conversation: Tracking Posts AND Comments
Thursday, March 5, 2009 | 2 Comments
Tags: commentindexing, listeining, listeningplatform, newfeatures, Platform, radian6, socialmedia, socialmediamonitoring
Posted in: Features, Platform, Social Media, Social Media Monitoring
This weekend’s rollout of new Radian6 features includes a substantial addition: the indexing of posted comments across the web.
Let’s face it: the comments on the posts you read in social media are immensely valuable. They’re often where intense discussion takes place. Conversations can evolve into new and different topics in the comments alone.
Social media isn’t [...]
New Radian6 Features
Saturday, February 28, 2009 | 10 Comments
Tags: listeningplatform, newfeatures, Platform, radian6, socialmedia, socialmediamonitoring, updates
Posted in: Platform, Social Media, Social Media Monitoring, Technology
This weekend, we’re excited to announce some powerful new features and enhancements to the Radian6 platform. This new release will provide you powerful new capabilities for analysis and measurement, data filtering and segmentation, and significant new ways to track and collaborate on your community engagement.
We’ve included a snapshot of the new features below, and over [...]
