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listen
Radian6 gives you the power to listen across the social web for dialogue about and around your brand. Find discussions about your company on millions of blog posts, videos and photos, forums, mainstream online news, and micromedia like FriendFeed and Twitter. Real-time monitoring brings you critical insights and the ability to quickly discover which conversations are having the most impact online. |
measure
Listening is more than just collecting information; the right analytics are the key. With the Radian6 platform, you'll be able to drill down into the data to see what content is making an impact, what needs to be managed or addressed, and even what areas of the social web are driving the most website activity and conversion for your brand. Segment and sort any conversation to multiple levels of granularity, instantly. |
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engage
Radian6 workflow capabilities allow you to manage real-time responses across a team: assign, categorize and prioritize posts; create new contacts, leads or cases in your SalesForce.com system, and add source and post tags to content. With the Conversation Sidebar, share notes and comments internally, and respond directly from the platform (as well as capture the audit trail of responses). Email and IM alerts will even let you know when a new post surfaces so you can engage immediately, pass it along, or follow up later. |
report and learn
Demonstrating the successes and challenges of your social media engagement is critical to articulate impact, inform future strategy, and even determine ROI. Radian6's depth of analytics and reporting empower you to evaluate your social media work and communicate its importance to your clients, colleagues, and executive team. Customizable graphs, charts, and reports are easy to create, download and share.
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