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Ebooks | Customer Service in the Age of Social Media

May 19, 2010

This shifting customer landscape can be difficult to adjust to, and even tougher to weave into your customer service models. This ebook focuses on how you can get started creating a more customer-centric culture that appeals to your customer, prospect, and community audiences and gets them turning to you as well as their networks for help making buying decisions.

Customer Service in the Age of Social Media

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Tags: CRM, Customer service, customer service management, social media crm, social media customer service

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