Need An Assist?

The way we see it, our mission is simple. The word says it all:

Support.

Radian6 supports you with a powerful listening, measurement, and engagement platform. But we also listen to you, and are here to make sure you get some assistance, advice, and guidance when you need it. Radian6 offers multi-tier support from an expert team, from refreshing your memory with training advice to solving challenging ‘how to’s’ about the Radian6 platform. And working in concert with our training team, we’re sure to help you get sorted and off to the races in no time.

Need to reach out and get a hand? Here’s how to get ahold of us:

Email our support team anytime at support@radian6.com.
Ping us on Twitter at @radian6support
Or, Call us at 1.888.672.3426 or 1.506.452.9039 and select option 2 for customer support.

Our live support hours are between 8:00 AM and 8:00 PM Eastern Time, Monday through Friday. If you require after hours support, please email our team using the email address above and we’ll get back in touch as soon as possible.