Training & Support

We’re happy to provide you with not only the training you need to be a star on our platform, but also the ability to reach out for support if the need arises. We’re there for you at the beginning, and we’ll stick with you down the road, too.

Do you require Customer Support? Visit our support page here and we’ll get you back in the game.

Looking for training? Giving you the ability to receive it via webinar, on-site, or through handy video tutorials, our training goal is to ensure you have the skills to maximize your use of our platform. Our training team is second to none, and eager to help.

Already skilled at the platform, but having some technical difficulties? The Radian6 support team is available to answer platform how-to’s, or even to refresh your memory about something you learned in training.

Click here to learn more about Radian6′s training programs.

With our training and support teams working together, we’ll have you back up and running again in no time.

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Radian6 Now Offers You More


Radian6 Mobile Has Been Improved

Radian6 Mobile Has Been Updated

Improvements in Version 1.0.5 include:

  • Twitter mentions & hashtags are tappable from the workflow page
  • Keywords in the stack and workflow pages are highlighted
  • Tap a profile pic to see the social profile of the post author

Learn more

Get the most from your results with Radian6 Insights

Understand Social Like Never Before

Combine the coverage and depth of Radian6 with 3rd-party content for:

  • Demographics like age, gender, and location
  • Influence scores and topics
  • One-click lists of the most talked about people, places and things
  • And much more…

Learn more

Introducing the Salesforce Social Hub

Introducing the Salesforce Social Hub

Automate & Scale Social Media using the Salesforce Social Hub™ for:

  • Customer Service
  • Data Analysis
  • Community Management
  • Marketing & Product Development

 Learn more