Customer Support
Need a Hand?
The way we see it, our mission is simple. The word says it all: Support.
Radian6 supports your social media efforts with a powerful listening, measurement and engagement platform.
Our expert team supports you by offering multi-tier troubleshooting for any technical how-to. We work closely with our training team to find solutions for any hiccup or head-scratcher. Whether it’s a question of functionality, content coverage, or tweaking your topic profile results, reach out. We’re happy to lend a helping hand.
Email our support team at support@radian6.com
Ping us on Twitter @radian6support
or, Call us at 1-888-672-3426 or 1-506-442-7100 (option 2 for Support)
Choose the Level of Support That’s Right for You
Radian6 offers two levels of Customer Support to benefit businesses of all sizes.
Customer Support
Support Availability 12 hours a day, 5 days a week
24 business hour initial response time
Multi-channel support offerings
Learn More Standard vs. Premier
Premier Customer Support
Support Availability 24 hours a day, 7 days a week
2 business hour initial response time
Multi-channel support offerings
Learn More Standard vs. Premier
If you have suggestions to make our platform even better, we want to listen. Please email support@radian6.com or reach out to your account executive so we can pass along your requests to our dedicated product managers.



