Premier Support

Faster customer service – any time, any day of the week

If you have questions, we have the expert answers, whenever you need them. Premier Customer Support is designed to maximize the value you get from Radian6 by providing peace of mind and a faster resolution.

Premier Customer Support offers:

  • Continuous Coverage: 24/7 year-round support
  • Priority Support: Quick two business hour initial response time
  • Multi-channel case creation: email, Twitter, telephone
  • Reference numbers for easy tracking towards resolution
  • Anytime access to dashboard resources, including How-to Guides, FAQs and Video Tutorials

For more information, contact your account executive or call 1-888-672-3426

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Radian6 Now Offers You More


Radian6 Mobile Has Been Improved

Radian6 Mobile Has Been Updated

Improvements in Version 1.0.5 include:

  • Twitter mentions & hashtags are tappable from the workflow page
  • Keywords in the stack and workflow pages are highlighted
  • Tap a profile pic to see the social profile of the post author

Learn more

Get the most from your results with Radian6 Insights

Understand Social Like Never Before

Combine the coverage and depth of Radian6 with 3rd-party content for:

  • Demographics like age, gender, and location
  • Influence scores and topics
  • One-click lists of the most talked about people, places and things
  • And much more…

Learn more

Introducing the Salesforce Social Hub

Introducing the Salesforce Social Hub

Automate & Scale Social Media using the Salesforce Social Hub™ for:

  • Customer Service
  • Data Analysis
  • Community Management
  • Marketing & Product Development

 Learn more