Every customer gets easy access to Standard Customer Support

We want to help your company be successful in the social space. Standard Customer Support is included with each Radian6 licence, and offers:

Friendly & diligent customer support Monday – Friday from 8AM – 8 PM GMT

• 1 business day initial response time from a Radian6 support representative
• Multi-channel case creation: email, Twitter, telephone
• Reference numbers for easy tracking towards resolution
• Anytime access to dashboard resources, including How-to Guides, FAQs and Video Tutorials

For faster, more comprehensive support coverage, consider our Premier Support

For more information, contact your account executive or call 1-888-672-3426

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