Insights

Social Media is Big Data

Social media has changed, and social monitoring has evolved beyond simple listening, engagement and analysis. The growth of online conversations and metrics requires a platform that can effectively manage the billions of posts being created every month. The next generation of social media monitoring involves enhancing these conversations with meaningful insights – on the authors, sources, and content itself – to get even more value from social data.

Salesforce Radian6 Insights is your social solution. We help organizations like yours go beyond the discovery of posts to uncover true social insights in real-time. We’ve partnered with some amazing providers – including leaders like OpenAmplify, Klout and OpenCalais – to create a constantly evolving ecosystem of social insights, all within our own text analytics platform.

Revolutionize the way you generate leads, serve your customers, market your brand and evolve your product lines to transform into a Social Enterprise.

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Radian6 Now Offers You More


Radian6 Mobile Has Been Improved

Radian6 Mobile Has Been Updated

Improvements in Version 1.0.5 include:

  • Twitter mentions & hashtags are tappable from the workflow page
  • Keywords in the stack and workflow pages are highlighted
  • Tap a profile pic to see the social profile of the post author

Learn more

Get the most from your results with Radian6 Insights

Understand Social Like Never Before

Combine the coverage and depth of Radian6 with 3rd-party content for:

  • Demographics like age, gender, and location
  • Influence scores and topics
  • One-click lists of the most talked about people, places and things
  • And much more…

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Introducing the Salesforce Social Hub

Introducing the Salesforce Social Hub

Automate & Scale Social Media using the Salesforce Social Hub™ for:

  • Customer Service
  • Data Analysis
  • Community Management
  • Marketing & Product Development

 Learn more