Marketing, PR, Sales, Customer Service, and Executive Teams all depend on reliable information to guide their decisions. And with conversations on the social web changing constantly, it can be difficult to always listen in on what people are saying about the issues that affect your organization. That’s where Radian6 Reports come in.

Radian6 Reports help you measure and assess online conversations that impact your organization, providing up-to-date details on what people are saying about your business, brand, and even your competition. Dive deep and discover more about how people feel about your latest product release, your quality of service, or get a glimpse of the sentiment surrounding your competition’s marketing efforts.

The Right Information

Radian6 will work with you to ensure that your selected Radian6 Reports reflect the information you need to help mine for insights and make quality decisions about what is being said online.

Brand Overview

If you’re looking to dive deeper into your brand conversations, the Brand Overview Report might be the best option for your organization.  The Brand Overview is about more than just getting a total overview of your online brand discussions.  It allows you to see how many posts there are, the sentiment of those posts, your brand’s share of the conversation, trends, and much more, all in one quick overview. Below are just a few of the chapters contained in the Brand Overview report:

Sentiment Analysis
Analyse the sentiment surrounding your brand for a view into online market perceptions. Sentiment analysis explores general brand sentiment, and how sentiment changes over time.

Influence Analysis
Much the same as in a crowded room, some voices travel further than others on the social web. The Brand Overview report can help to identify those with the most influence in your industry. Find out who’s talking about your products online so that you have the power to reach out and establish a relationship.

Competitive Analysis – Add-on Chapter to Brand Overview
Competitive Analysis allows you to see how the conversation around your brand stacks up against your competitors’. Through monitoring competitor engagement your brand can analyse the conversations surrounding your competitors, or study how they interact with customers. Gaining competitive insight will allow you to meet previously unmet customer needs.

Engagement Analysis – Add-on Chapter to Brand Overview
Gauge your organizations’ level of engagement in online conversations, and assess how groups such as Customer Support, Community Management, and Sales are interacting with your community.

Pricing

Radian6 Reports are priced based on individual client needs. We are also pleased to offer custom aggregation and configuration of existing report elements if required. For more information, please contact your account manager. Or, if you’re new to Radian6 click here to get started.